The inspection focused on operational readiness, workplace safety and service quality as the company seeks to accelerate transformation, strengthen its workforce and improve maritime services
PT Pelindo Jasa Maritim (PJM) President Director Arief Hermawan inspected operations at Perawang Port in Pekanbaru on Thursday, as part of efforts to strengthen operational performance and accelerate the company’s transformation.
The Management Walkthrough (MWT) aimed to assess operational readiness, review service processes and ensure that the company’s transformation initiatives were being implemented effectively at the operational level.
Arief was accompanied by SVP Corporate Secretary Amy Purwa A, SVP of Health, Safety and Environment (HSE) and Quality Management Systems Moh. Subiyan, and Senior Manager for Region 1 Sindu Lusiantoro Pranoto. Employees from the Pekanbaru unit attended the inspection in person, while staff from the Sei Pakning unit participated remotely.
The delegation inspected the Planning and Control room and pilot station, reviewing operational planning, vessel pilotage readiness and the availability of supporting facilities.
During discussions with employees and management, Arief emphasized the need to accelerate PJM’s transformation in line with directives from Danantara. He said the initiative should extend beyond financial and business performance to include improvements in workplace culture, professionalism, employee capabilities and service effectiveness.
“Transformation must be reflected in our daily work, not just in the achievement of corporate targets. Every operational process must be carried out with discipline, prioritizing safety and a focus on service quality. We must continue to build an adaptive, collaborative, and professional work culture to make PJM increasingly competitive,” Arief said.
He also stressed that successful transformation required alignment between management policies and their implementation in the field, supported by open communication and effective coordination across operational units.
The MWT provides an opportunity for management to engage directly with employees, identify operational challenges and monitor the implementation of improvement measures, Arief said.
PJM said the initiative forms part of its broader efforts to improve operational reliability, reinforce workplace safety and ensure consistent service standards across its operational areas.
The company aims to strengthen its competitiveness and deliver safer, more reliable and efficient maritime services to customers.
